Richard began his IT career as a programmer with ABS Computers, and during the following three years gained experience in system development from its concept to the implementation and support into a customer environment. After three years Richard moved into the Account Management role and initially was responsible for managing the service delivery and customer relationship in the financial and insurance sectors.

In 1995 EDS acquired ABS and during the following four years Richard held the position of bid manager. He was responsible for co‑ordinating the sales effort and ensuring the service definition was aligned to customer expectations. During this period Richard was exposed to the global community of IT service providers and gained valuable experience in developing service contracts with various suppliers, both nationally and internationally.

In July 1999 he joined DA Consulting Group South Africa where he managed all operational aspects of the business. DA Consulting Group had offices in Durban, Johannesburg and Cape Town. He was instrumental in the successful re‑engineering effort and implementation of delivery and operational processes and procedures.

Richard brings extensive and proven operational experience to Entity. He has an affinity with people and well‑developed management and communication skills.

Richard has a Bachelor of Science (Honours), from Rhodes University, Grahamstown.